Onward Travel FAQ
What types of travel can Onward Travel help me book?
At Onward Travel, we specialize in booking travel for individuals and groups to virtually anywhere in the world. Whether you’re planning a solo adventure, a romantic getaway, a family vacation, or a large group excursion, we have the expertise to make it happen. Our offerings include everything from luxury cruises and all-inclusive resorts to bespoke itineraries and specialized tours.
How do I book a trip through Onward Travel?
The best way to start planning your trip is by filling out our online form. Just click the “Start Planning” button on our website and provide your contact information along with the some additional information about the trip you’re interested in.
This initial step helps us understand your preferences and needs. After you submit the form, one of our travel agents will contact you to further discuss and refine your travel plans, ensuring a personalized experience.
Where is Onward Travel located?
Onward Travel, LLC is a registered business in the state of Michigan. Although we do not have a brick-and-mortar office, our home-based agents are primarily located in Michigan and are available in any way that’s most convenient for you—whether it’s via email, phone, text, or even video call if requested.
Additionally, Onward Travel is an affiliate of A. S. A. P. Cruises Inc. (dba Cruises and Tours Unlimited), located in Jacksonville, Florida.
Who is Cruises and Tours Unlimited?
Onward Travel is an affiliate of A. S. A. P. Cruises Inc. (dba Cruises and Tours Unlimited), located in Jacksonville, Florida. Cruises and Tours Unlimited is one of the largest host agencies in the United States, supporting over 8,000 travel agents nationwide.
Partnering with a host agency allows us to leverage collective resources and support, ensuring we provide you with a wide range of travel services and expertise. This structure is common in the travel industry and helps us deliver exceptional service and value to our clients.
General Booking FAQ
How far in advance should I book my trip?
For the best availability and prices, booking your trip as early as possible is advisable. While flights can only be booked up to 11 months in advance, hotels and other accommodations often allow for earlier reservations. By booking early, you ensure greater choice and often better pricing, especially for travel during peak periods or to popular destinations.
How can I pay for my trip?
You can pay for your trips by credit card. We will send you a credit card authorization form to securely collect your payment information, which we then apply directly to your trip through the supplier.
Additionally, some of our suppliers offer the opportunity to apply for a payment plan. If you’re interested in applying for a payment plan, please ask us, and we will check to see if it’s an option for you. Please note that restrictions apply and approval is not guaranteed.
Can I modify or cancel my trip?
The ability to modify or cancel your trip depends on the specific terms and conditions set by the suppliers, such as airlines, hotels, and tour operators. We recommend reviewing the cancellation and modification policies at the time of booking. Some bookings may allow for changes with minimal fees, while others might be non-refundable.
If you need to make changes or cancel, please contact us as soon as possible. Our travel agents will assist you in understanding the policies and facilitate any necessary adjustments to your travel plans.
General Travel FAQ
Should I purchase travel insurance?
We strongly recommend purchasing travel insurance. Travel insurance provides essential protection against unforeseen events such as trip cancellations, medical emergencies, and lost luggage, among other benefits. It’s important to note that each policy is different, offering varying levels of protection tailored to different needs.
What travel documents and requirements should I be aware of for my trip?
It is essential for travelers to ensure they have all necessary documents and meet any requirements for their destination. Typically, this includes a valid passport, visas, and any other entry permits. Depending on the destination, you may also need to meet health requirements such as vaccinations.
We recommend visiting travel.state.gov to get the most current and comprehensive information regarding travel documents and entry requirements. Planning ahead and staying informed through reliable sources will help ensure a smooth travel experience.
Other FAQ
How can I stay updated on travel deals and promotions?
To stay informed about the latest travel deals, promotions, and exclusive offers, we recommend subscribing to our newsletter. You can also follow us on social media for real-time updates and travel inspiration.
